Sorry to hear you have to cancel :(.
Please fill out this form with your First & Last Name as well as your Order Confirmation number. This number can be found in your confirmation email.
Please note, there is a strict cancellation policy for rides within 12 hours of your departure date. This means no refund for those who cancel within that 12 hour window.
If you have any questions, please contact support at firstname.lastname@example.org.